{"id":4999,"date":"2022-06-27T16:09:00","date_gmt":"2022-06-27T15:09:00","guid":{"rendered":"https:\/\/uk.brotsy.com\/?page_id=4999"},"modified":"2025-11-27T12:00:51","modified_gmt":"2025-11-27T12:00:51","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/broxtal.com\/da\/refund-policy\/","title":{"rendered":"Retur- og refusionspolitik"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4999\" class=\"elementor elementor-4999\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95b7c06 wd-section-disabled e-flex e-con-boxed e-con e-parent\" data-id=\"95b7c06\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0db2e15 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"0db2e15\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ef6490e e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"ef6490e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fc1f13 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"1fc1f13\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Returns &amp; Refunds\u200b<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title set-cont-mb-s reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Thank you for choosing Broxtal. We aim to provide the best experience, but we understand that returns can sometimes be necessary. To make the process as simple and stress-free as possible, please review our return policy below for all the details.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac5e749 elementor-widget__width-initial elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"ac5e749\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"400\" height=\"229\" src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/ee.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/ee.png 400w, https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/ee-150x86.png 150w, https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/ee-60x34.png 60w, https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/ee-110x63.png 110w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a64a6c0 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"a64a6c0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-818e611 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"818e611\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Return Steps<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-829c1b4 wd-section-disabled e-flex e-con-boxed e-con e-child\" data-id=\"829c1b4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54a57ca elementor-widget__width-auto elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"54a57ca\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-left\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/small-items.svg\" title=\"small-items.svg\" width=\"32\" height=\"32\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80c29aa elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"80c29aa\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p>For All Products<span style=\"font-size: 18px; color: var(--wd-title-color); text-align: var(--text-align);\"><\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6858a0 wd-section-disabled e-flex e-con-boxed e-con e-child\" data-id=\"d6858a0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c279f52 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"c279f52\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d5325b8 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"d5325b8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-664d40e elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"664d40e\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<ol>\n<li>Submit the return form within 14 days of delivery.<\/li>\n<\/ol>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b603500 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"b603500\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/delivery-img-icon-1.svg\" title=\"delivery-img-icon-1.svg\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62f8dd6 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"62f8dd6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79e5095 elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"79e5095\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>2. Upload a photo and follow the provided instructions.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a1c58a elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"4a1c58a\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/delivery-img-icon-2.svg\" title=\"delivery-img-icon-2.svg\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dffe69d e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"dffe69d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2e0f797 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"2e0f797\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5608b34 elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"5608b34\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>3. Repack the products and ship them to the return address.<\/p>\n<p>\u00a0<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dc3320 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"7dc3320\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/delivery-img-icon-4.svg\" title=\"delivery-img-icon-4.svg\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1762427 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"1762427\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bc5966 elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"5bc5966\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>4. Wait for return confirmation and refund (3 - 5 days).<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16f712b elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"16f712b\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/delivery-img-icon-3.svg\" title=\"delivery-img-icon-3.svg\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c407211 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"c407211\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Return Policy<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9184e68 elementor-widget elementor-widget-wd_text_block\" data-id=\"9184e68\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<ul><li><p><strong>Time Frame:<\/strong> Returns must be initiated within<strong> 14 days<\/strong> from the delivery date.<\/p><\/li><li><p><strong>Return Request Deadline:<\/strong> You must contact us within <strong>14 days<\/strong> of receiving your item to initiate a return.<\/p><\/li><li><p><strong>Return Shipping Deadline:<\/strong> Once return instructions are provided, you must send the item back within <strong>7 days<\/strong>.<\/p><\/li><li><p><strong>Condition of Items:<\/strong> Items must be in their original, <strong>not opened, unused<\/strong> condition with all tags and packaging intact.<\/p><\/li><li><p><strong>Non-Returnable Items:<\/strong> Certain items, such as accessories for baby care products, personalized goods, or hygiene-sensitive items, are not eligible for return.<\/p><\/li><li><p><strong>Customer Remorse Returns:<\/strong> If you change your mind, you are <strong>responsible for the return shipping costs<\/strong>, which will be detailed upon your return request.<\/p><\/li><li><p class=\"p1\"><strong>Return Requests Before Delivery<\/strong><\/p><p class=\"p1\">Return requests cannot be processed while the order is still in transit. Customers must wait until the parcel has been delivered and received before requesting a return.<\/p><p class=\"p1\">If the package is still on the way, please allow it to arrive first \u2014 once delivered, you may contact us within 14 days to initiate a return.<\/p><\/li><li><p><strong>Faulty or Incorrect Items:<\/strong> If the product is incorrect, damaged by the carrier, or defective in any way, there will be no cost for return.<\/p><ul><li><strong>Immediate Action:<\/strong> Contact us immediately if your item is faulty or incorrect.<\/li><li><strong>Proof Required:<\/strong> Please provide photographic evidence so we can expedite the process.<\/li><\/ul><\/li><\/ul><blockquote><p style=\"text-align: center;\">To initiate a return, or if you are having trouble making a return within the 14-day timeframe, please reach out to us at info@broxtal.com or fill out the form below.<\/p><\/blockquote>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f2812d wd-section-disabled e-flex e-con-boxed e-con e-child\" data-id=\"3f2812d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a4ed201 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"a4ed201\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08d1e52 elementor-widget__width-initial elementor-widget elementor-widget-wd_table\" data-id=\"08d1e52\" data-element_type=\"widget\" data-widget_type=\"wd_table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-el-table-wrap wd-reset-all-last\">\n\t\t\t<table class=\"wd-el-table\">\n\t\t\t\t\n\t\t\t\t<tbody class=\"text-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr class=\"wd-table-row elementor-repeater-item-093b87d\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<th class=\"wd-table-cell elementor-repeater-item-272f569\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>14 dages returret<\/p>\t\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-2f21002\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t<tr class=\"wd-table-row elementor-repeater-item-f6b9726\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-180b141\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>Defective, Damaged \/ Faulty<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-c13cbe7\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>FREE<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t<tr class=\"wd-table-row elementor-repeater-item-3598077\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-09f26bf\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>Unused Products<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-2442421\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>Return Delivery Charges will apply<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t<tr class=\"wd-table-row elementor-repeater-item-5feb3b9\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-bc5e9a1\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>Used product<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-337c6da\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>Not allowed for return<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t<\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2aa1fd0 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"2aa1fd0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f96b4de fluentform-widget-submit-button-custom elementor-widget elementor-widget-fluent-form-widget\" data-id=\"f96b4de\" data-element_type=\"widget\" data-widget_type=\"fluent-form-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n            <div class=\"fluentform-widget-wrapper fluentform-widget-align-default\">\n\n            \n            <div class='fluentform ff-default fluentform_wrapper_3 ffs_default_wrap'><form data-form_id=\"3\" id=\"fluentform_3\" class=\"frm-fluent-form fluent_form_3 ff-el-form-top ff_form_instance_3_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_3_1\" method=\"POST\" action=\"\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Return Request<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='4999' \/><input type=\"hidden\" id=\"_fluentform_3_fluentformnonce\" name=\"_fluentform_3_fluentformnonce\" value=\"26b6c283d5\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/da\/wp-json\/wp\/v2\/pages\/4999\" \/><div data-name=\"welcome_screen-3_1\" class=\"ff-el-group ff-el-section-break  ff_center\" ><h3 class='ff-el-section-title'>Return Request<\/h3><div class='ff-section_break_desk'><p>To submit your return request, click below to fill out the form.<\/p><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_input_text' aria-label=\"Your Name\">Your Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" placeholder=\"eg: John Doe\" data-name=\"input_text\" id=\"ff_3_input_text\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_email' aria-label=\"E-mail\">E-mail<\/label><div class=\"ff-el-tooltip\" data-content=\"Please provide the email address associated with your order.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_3_email\" class=\"ff-el-form-control\" placeholder=\"Email Address\" data-name=\"email\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_numeric-field' aria-label=\"Order Number\">Order Number<\/label><div class=\"ff-el-tooltip\" data-content=\"You can find your order number in your confirmation email.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><input type=\"number\" name=\"numeric-field\" id=\"ff_3_numeric-field\" class=\"ff-el-form-control\" placeholder=\"Example: 51234\" data-name=\"numeric-field\" inputmode=\"numeric\" step=\"any\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  aria-label=\"Return Reason\">Return Reason<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"Return_Reason_654ef829c4b6f0cc4d7d5e5013b87bbd\"><input  type=\"radio\" name=\"Return_Reason\" data-name=\"Return_Reason\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"No longer needed\"  id='Return_Reason_654ef829c4b6f0cc4d7d5e5013b87bbd' aria-label='No longer needed' aria-invalid='false' aria-required=\"true\"> <span>No longer needed<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"Return_Reason_2d7a2aa80b1c0a91e43149db5dcbf7ad\"><input  type=\"radio\" name=\"Return_Reason\" data-name=\"Return_Reason\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Damaged \/ Malfunction\"  id='Return_Reason_2d7a2aa80b1c0a91e43149db5dcbf7ad' aria-label='Damaged \/ Malfunction' aria-invalid='false' aria-required=\"true\"> <span>Damaged \/ Malfunction<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"Return_Reason_1b91cc026cccccc184c3310e665cc92d\"><input  type=\"radio\" name=\"Return_Reason\" data-name=\"Return_Reason\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Wrong Item Sent\"  id='Return_Reason_1b91cc026cccccc184c3310e665cc92d' aria-label='Wrong Item Sent' aria-invalid='false' aria-required=\"true\"> <span>Wrong Item Sent<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"Return_Reason_d8a400be4ac58dda10d45eeb03449c82\"><input  type=\"radio\" name=\"Return_Reason\" data-name=\"Return_Reason\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Accidental Order\"  id='Return_Reason_d8a400be4ac58dda10d45eeb03449c82' aria-label='Accidental Order' aria-invalid='false' aria-required=\"true\"> <span>Accidental Order<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"Return_Reason_e194b2406d32bc6f0284b9be204b9fb8\"><input  type=\"radio\" name=\"Return_Reason\" data-name=\"Return_Reason\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Other\"  id='Return_Reason_e194b2406d32bc6f0284b9be204b9fb8' aria-label='Other' aria-invalid='false' aria-required=\"true\"> <span>Other<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  aria-label=\"Please select the condition of the product:\">Please select the condition of the product:<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_ecf953ae94a96ba2732f7123c2d9ea83\"><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Used\"  id='input_radio_ecf953ae94a96ba2732f7123c2d9ea83' aria-label='Used' aria-invalid='false' aria-required=\"true\"> <span>Used<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_4118cfe2d93c064f4c7801f50d346d33\"><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Unused\"  id='input_radio_4118cfe2d93c064f4c7801f50d346d33' aria-label='Unused' aria-invalid='false' aria-required=\"true\"> <span>Unused<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_238b3a47d3c2afd1f4c823a73ebdc241\"><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Damaged\"  id='input_radio_238b3a47d3c2afd1f4c823a73ebdc241' aria-label='Damaged' aria-invalid='false' aria-required=\"true\"> <span>Damaged<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  aria-label=\"Please select the condition of the package:\">Please select the condition of the package:<\/label><div class=\"ff-el-tooltip\" data-content=\"We kindly request that you send clear photos and a short video of the product and its original packaging to info@broxtal.com, as these are required to proceed with your return request.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_2_a4e9463683da6bb222b8023da0e6ffd7\"><input  type=\"radio\" name=\"input_radio_2\" data-name=\"input_radio_2\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Opened\"  id='input_radio_2_a4e9463683da6bb222b8023da0e6ffd7' aria-label='Opened' aria-invalid='false' aria-required=\"true\"> <span>Opened<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_2_289e2b92929b3fb442439e0e5fae6a70\"><input  type=\"radio\" name=\"input_radio_2\" data-name=\"input_radio_2\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Not opened\"  id='input_radio_2_289e2b92929b3fb442439e0e5fae6a70' aria-label='Not opened' aria-invalid='false' aria-required=\"true\"> <span>Not opened<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_description' aria-label=\"Write your request\">Write your request<\/label><div class=\"ff-el-tooltip\" data-content=\"Please provide details about your query. A ticket will be opened for you to follow up on the return request. Check your email for updates.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><textarea aria-invalid=\"false\" aria-required=\"false\" name=\"description\" id=\"ff_3_description\" class=\"ff-el-form-control\" placeholder=\"Your Query\" rows=\"3\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\" >Send<\/button><\/div>\t\t<div id=\"cf-turnstile-fluent-2703482953\"\r\n\t\tclass=\"cf-turnstile\" data-callback=\"turnstileFluentCallback\"\t\tdata-sitekey=\"0x4AAAAAACFEEF0ezGtO9HU7\"\r\n\t\tdata-theme=\"light\"\r\n\t\tdata-language=\"auto\"\r\n\t\tdata-size=\"normal\"\r\n\t\tdata-retry=\"auto\" data-retry-interval=\"1000\"\r\n\t\tdata-refresh-expired=\"auto\"\r\n\t\tdata-action=\"fluent-form-3\"\r\n\t\t\t\tdata-appearance=\"always\"><\/div>\r\n\t\t\t\t<style>.fluentform .ff-btn-submit { pointer-events: none; opacity: 0.5; }<\/style>\r\n\t\t\t<script>document.addEventListener(\"DOMContentLoaded\", function() { setTimeout(function(){ var e=document.getElementById(\"cf-turnstile-fluent-2703482953\"); e&&!e.innerHTML.trim()&&(turnstile.remove(\"#cf-turnstile-fluent-2703482953\"), turnstile.render(\"#cf-turnstile-fluent-2703482953\", {sitekey:\"0x4AAAAAACFEEF0ezGtO9HU7\"})); }, 100); });<\/script>\r\n\t\t\t<br class=\"cf-turnstile-br cf-turnstile-br-fluent-2703482953\">\r\n\t\t\t\t<style>#cf-turnstile-fluent-2703482953 { margin-left: -15px; }<\/style>\r\n\t\t<\/fieldset><input type=\"hidden\" name=\"trp-form-language\" value=\"da\"\/><\/form><div id='fluentform_3_errors' class='ff-errors-in-stack ff_form_instance_3_1 ff-form-loading_errors ff_form_instance_3_1_errors'><\/div><\/div>        <script type=\"text\/javascript\">\n            window.fluent_form_ff_form_instance_3_1 = {\"id\":\"3\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_3_1\",\"form_id_selector\":\"fluentform_3\",\"rules\":{\"input_text\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global\":true,\"global_message\":\"This field must contain a valid email\"}},\"numeric-field\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true},\"numeric\":{\"value\":true,\"message\":\"This field must contain numeric value\",\"global_message\":\"This field must contain numeric value\",\"global\":true},\"min\":{\"value\":\"\",\"message\":\"Validation fails for minimum value\",\"global_message\":\"Validation fails for minimum value\",\"global\":true},\"max\":{\"value\":\"\",\"message\":\"Validation fails for maximum value\",\"global_message\":\"Validation fails for maximum value\",\"global\":true},\"digits\":{\"value\":\"\",\"message\":\"Validation fails for limited digits\",\"global_message\":\"Validation fails for limited digits\",\"global\":true}},\"Return_Reason\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"input_radio\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"input_radio_2\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"image-upload\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true},\"max_file_size\":{\"value\":52428800,\"_valueFrom\":\"MB\",\"message\":\"Validation fails for maximum file size\",\"global_message\":\"Validation fails for maximum file size\",\"global\":true},\"max_file_count\":{\"value\":\"5\",\"message\":\"Validation fails for maximum file count\",\"global_message\":\"Validation fails for maximum file count\",\"global\":true},\"allowed_image_types\":{\"value\":[\"jpg|jpeg\",\"png\",\"gif\"],\"message\":\"Allowed image types does not match\",\"global_message\":\"Allowed image types does not match\",\"global\":true}},\"description\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}}},\"debounce_time\":300};\n                    <\/script>\n                    <\/div>\n\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92352fe elementor-widget elementor-widget-wd_text_block\" data-id=\"92352fe\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center\">\n\t\t\t\n\t\t\t<p><strong>You will receive return instructions via email within 1-3 days of requesting the return.<\/strong><\/p>\n<p style=\"text-align: left;\"><strong>Exchange Process:<\/strong> When you contact us, please specify whether you prefer a refund or an exchange. Exchanges are subject to item availability.<\/p>\n<p style=\"text-align: left;\"><strong>Special Considerations:<\/strong><\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Incorrect Address:<\/strong> Items not delivered due to incorrect address details provided by the customer are not eligible for a refund.<\/li>\n<li><strong>Used Items:<\/strong> Generally, used items cannot be returned unless they are faulty.<\/li>\n<\/ul>\n<p style=\"text-align: left;\"><strong>Shipping for Returns:<\/strong><\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Packaging:<\/strong> Please ensure that items are securely packaged.<\/li>\n<li><strong>Shipping Method:<\/strong> Detailed return instructions will be emailed to you after you have completed the return form or contacted us.<\/li>\n<\/ul>\n<p style=\"text-align: left;\"><strong>Your Responsibility:<\/strong> If any of the following situations occur, it is your responsibility to address them, and we cannot offer a refund:<\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Incorrectly Provided Address:<\/strong> If an error was made in the address at the time of purchase, we are not responsible for orders not received due to this mistake.<\/li>\n<li><strong>Used Products:<\/strong> Used products are not eligible for return. However, you can contact us to inquire if your used product qualifies for a partial refund.<\/li>\n<\/ul>\n<p style=\"text-align: center;\"><strong>Important Notice:<\/strong> If you have received a faulty product, it is crucial to email us at info@broxtal.com\u00a0or fill out the form on our website before returning your order. We will assist you with the return process and help find a suitable solution.<\/p>\n<p style=\"text-align: center;\"><strong>Note:<\/strong> If your order was not purchased via broxtal.com, the return policy of the store where you purchased the product will apply.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52b1011 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"52b1011\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61a2e74 elementor-widget__width-auto wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"61a2e74\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">FAQs<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-830a3d6 elementor-widget elementor-widget-wd_accordion\" data-id=\"830a3d6\" data-element_type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-border-off\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active text-left wd-opener-pos-right\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tTo initiate a return?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>To initiate a return, please contact us to request a return authorization. We will then provide you with detailed instructions on how to proceed with the return process.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat if I receive a defective, damaged, or incorrect item?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>If you receive a defective, damaged, or incorrect item, please contact us immediately so we can assist in resolving the issue promptly.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhen will I receive my refund?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Refunds are typically processed within 5-7 business days after we receive the returned item. The refund will be credited back to your original payment method.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"3\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tCan I exchange an item instead of returning it for a refund?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>We do accept exchanges for items that are in new and unused condition. To initiate an exchange, please contact us.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"4\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tCan I change the delivery address after placing my order?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>If you need to change the delivery address, you can do so before the order is shipped. Please contact our customer support immediately to request any changes.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"5\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat is the return timeframe for my purchase?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>To be eligible for a return, you must initiate the process within 14 days of receiving the item.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"6\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tHow long do I have to return an item?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Once return instructions are provided, you have 7 days to send the item back. For example, if you contact us 10 days after delivery, you will have an additional 7 days to return the item.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"7\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat should I do if my item is damaged or faulty?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"7\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>If your item is damaged or faulty, you can return it free of charge. Please contact our support team for assistance.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"8\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tCan I return a used product?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"8\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Please note that used products are not eligible for return.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"9\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tCan I cancel, change or modify my order after it has been placed?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"9\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Unfortunately, once an order has been processed, cancellations, changes, or modifications are not possible. All sales are final. We apologize for any inconvenience this may cause.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7b7520 e-con-full  wd-sticky-container-top wd-sticky-offset-150 elementor-hidden-tablet elementor-hidden-mobile wd-section-disabled e-flex e-con e-child\" data-id=\"e7b7520\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-92134fe e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"92134fe\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e378a12 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"e378a12\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-small text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-m\">Need a Help?<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9173c5c elementor-widget elementor-widget-wd_list\" data-id=\"9173c5c\" data-element_type=\"widget\" data-widget_type=\"wd_list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"wd-list color-scheme-custom wd-fontsize-xs wd-list-type-icon wd-list-style-default wd-justify-left\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-b7e03af\">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/phone.svg\" title=\"phone.svg\" width=\"32\" height=\"32\">\t\t\t\t\t\n\t\t\t\t\t<span class=\"list-content\">\n\t\t\t\t\t\t+44 7418 353225\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a  href=\"#\" class=\"wd-fill\" aria-label=\"List item link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-c05932f\">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/email.svg\" title=\"email.svg\" width=\"32\" height=\"32\">\t\t\t\t\t\n\t\t\t\t\t<span class=\"list-content\">\n\t\t\t\t\t\tEmail: info@broxtal.com\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a  href=\"#\" class=\"wd-fill\" aria-label=\"List item link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-6013c3c\">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/irpywe7Byh0ilTnIOW0b-3.svg\" title=\"irpywe7Byh0ilTnIOW0b-3.svg\" width=\"32\" height=\"32\">\t\t\t\t\t\n\t\t\t\t\t<span class=\"list-content\">\n\t\t\t\t\t\tContact Page\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a  href=\"\/contact\" class=\"wd-fill\" aria-label=\"List item link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refunds\u200b Thank you for choosing Broxtal. We aim to provide the best experience, but we understand that returns<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4999","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/broxtal.com\/da\/wp-json\/wp\/v2\/pages\/4999","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/broxtal.com\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/broxtal.com\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/broxtal.com\/da\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/broxtal.com\/da\/wp-json\/wp\/v2\/comments?post=4999"}],"version-history":[{"count":6,"href":"https:\/\/broxtal.com\/da\/wp-json\/wp\/v2\/pages\/4999\/revisions"}],"predecessor-version":[{"id":38739,"href":"https:\/\/broxtal.com\/da\/wp-json\/wp\/v2\/pages\/4999\/revisions\/38739"}],"wp:attachment":[{"href":"https:\/\/broxtal.com\/da\/wp-json\/wp\/v2\/media?parent=4999"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}