{"id":4999,"date":"2022-06-27T16:09:00","date_gmt":"2022-06-27T15:09:00","guid":{"rendered":"https:\/\/uk.brotsy.com\/?page_id=4999"},"modified":"2025-11-27T12:00:51","modified_gmt":"2025-11-27T12:00:51","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/broxtal.com\/es\/refund-policy\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4999\" class=\"elementor elementor-4999\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95b7c06 wd-section-disabled e-flex e-con-boxed e-con e-parent\" data-id=\"95b7c06\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0db2e15 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"0db2e15\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ef6490e e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"ef6490e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fc1f13 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"1fc1f13\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Devoluciones y reembolsos<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title set-cont-mb-s reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Gracias por elegir Broxtal. Nuestro objetivo es ofrecer la mejor experiencia, pero entendemos que las devoluciones a veces pueden ser necesarias. Para que el proceso sea lo m\u00e1s sencillo y libre de estr\u00e9s posible, revise nuestra pol\u00edtica de devoluciones a continuaci\u00f3n para conocer todos los detalles.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac5e749 elementor-widget__width-initial elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"ac5e749\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"400\" height=\"229\" src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/ee.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/ee.png 400w, https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/ee-150x86.png 150w, https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/ee-60x34.png 60w, https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/ee-110x63.png 110w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a64a6c0 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"a64a6c0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-818e611 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"818e611\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Pasos de retorno<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-829c1b4 wd-section-disabled e-flex e-con-boxed e-con e-child\" data-id=\"829c1b4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54a57ca elementor-widget__width-auto elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"54a57ca\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-left\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/small-items.svg\" title=\"art\u00edculos-peque\u00f1os.svg\" width=\"32\" height=\"32\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80c29aa elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"80c29aa\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p>Para todos los productos<span style=\"font-size: 18px; color: var(--wd-title-color); text-align: var(--text-align);\"><\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6858a0 wd-section-disabled e-flex e-con-boxed e-con e-child\" data-id=\"d6858a0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c279f52 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"c279f52\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d5325b8 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"d5325b8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-664d40e elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"664d40e\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<ol>\n<li>Env\u00ede el formulario de devoluci\u00f3n en un plazo de 14 d\u00edas a partir de la entrega.<\/li>\n<\/ol>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b603500 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"b603500\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/delivery-img-icon-1.svg\" title=\"entrega-img-icon-1.svg\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62f8dd6 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"62f8dd6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79e5095 elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"79e5095\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>2. Cargue una foto y siga las instrucciones proporcionadas.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a1c58a elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"4a1c58a\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/delivery-img-icon-2.svg\" title=\"entrega-img-icon-2.svg\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dffe69d e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"dffe69d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2e0f797 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"2e0f797\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5608b34 elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"5608b34\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>3. Vuelva a embalar los productos y env\u00edelos a la direcci\u00f3n de devoluci\u00f3n.<\/p>\n<p>\u00a0<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dc3320 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"7dc3320\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/delivery-img-icon-4.svg\" title=\"entrega-img-icon-4.svg\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1762427 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"1762427\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bc5966 elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"5bc5966\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>4. Espere la confirmaci\u00f3n de devoluci\u00f3n y el reembolso (3 - 5 d\u00edas).<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16f712b elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"16f712b\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/delivery-img-icon-3.svg\" title=\"entrega-img-icon-3.svg\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c407211 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"c407211\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Pol\u00edtica de devoluciones<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9184e68 elementor-widget elementor-widget-wd_text_block\" data-id=\"9184e68\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<ul><li><p><strong>Marco temporal:<\/strong> Las devoluciones deben iniciarse en el plazo de<strong> 14 d\u00edas<\/strong> a partir de la fecha de entrega.<\/p><\/li><li><p><strong>Plazo de solicitud de devoluci\u00f3n:<\/strong> Debe ponerse en contacto con nosotros en el plazo de <strong>14 d\u00edas<\/strong> de recibir su art\u00edculo para iniciar una devoluci\u00f3n.<\/p><\/li><li><p><strong>Plazo de devoluci\u00f3n:<\/strong> Una vez recibidas las instrucciones de devoluci\u00f3n, deber\u00e1 devolver el art\u00edculo en el plazo de <strong>7 d\u00edas<\/strong>.<\/p><\/li><li><p><strong>Estado de los art\u00edculos:<\/strong> Los art\u00edculos deben estar en su original, <strong>sin abrir, sin usar<\/strong> condici\u00f3n con todas las etiquetas y el embalaje intacto.<\/p><\/li><li><p><strong>Art\u00edculos no retornables:<\/strong> Determinados art\u00edculos, como accesorios para productos de puericultura, art\u00edculos personalizados o art\u00edculos sensibles desde el punto de vista higi\u00e9nico, no pueden devolverse.<\/p><\/li><li><p><strong>Devoluciones por remordimiento del cliente:<\/strong> Si cambia de opini\u00f3n <strong>responsable de los gastos de env\u00edo de la devoluci\u00f3n<\/strong>que se detallar\u00e1n en su solicitud de devoluci\u00f3n.<\/p><\/li><li><p class=\"p1\"><strong>Solicitudes de devoluci\u00f3n antes de la entrega<\/strong><\/p><p class=\"p1\">Las solicitudes de devoluci\u00f3n no pueden tramitarse mientras el pedido est\u00e9 en tr\u00e1nsito. Los clientes deben esperar hasta que el paquete haya sido entregado y recibido antes de solicitar una devoluci\u00f3n.<\/p><p class=\"p1\">Si el paquete a\u00fan est\u00e1 en camino, deje que llegue primero; una vez entregado, puede ponerse en contacto con nosotros en un plazo de 14 d\u00edas para iniciar una devoluci\u00f3n.<\/p><\/li><li><p><strong>Art\u00edculos defectuosos o incorrectos:<\/strong> Si el producto es incorrecto, est\u00e1 da\u00f1ado por el transportista o es defectuoso de alg\u00fan modo, la devoluci\u00f3n no tendr\u00e1 ning\u00fan coste.<\/p><ul><li><strong>Acci\u00f3n inmediata:<\/strong> P\u00f3ngase en contacto con nosotros inmediatamente si el art\u00edculo es defectuoso o incorrecto.<\/li><li><strong>Prueba requerida:<\/strong> Por favor, proporcione pruebas fotogr\u00e1ficas para que podamos agilizar el proceso.<\/li><\/ul><\/li><\/ul><blockquote><p style=\"text-align: center;\">Para iniciar una devoluci\u00f3n, o si tiene problemas para realizarla en el plazo de 14 d\u00edas, p\u00f3ngase en contacto con nosotros en info@broxtal.com o rellene el siguiente formulario.<\/p><\/blockquote>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f2812d wd-section-disabled e-flex e-con-boxed e-con e-child\" data-id=\"3f2812d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a4ed201 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"a4ed201\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08d1e52 elementor-widget__width-initial elementor-widget elementor-widget-wd_table\" data-id=\"08d1e52\" data-element_type=\"widget\" data-widget_type=\"wd_table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-el-table-wrap wd-reset-all-last\">\n\t\t\t<table class=\"wd-el-table\">\n\t\t\t\t\n\t\t\t\t<tbody class=\"text-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr class=\"wd-table-row elementor-repeater-item-093b87d\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<th class=\"wd-table-cell elementor-repeater-item-272f569\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>14 d\u00edas de devoluci\u00f3n<\/p>\t\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-2f21002\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t<tr class=\"wd-table-row elementor-repeater-item-f6b9726\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-180b141\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>Defectuoso, da\u00f1ado \/ defectuoso<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-c13cbe7\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>GRATIS<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t<tr class=\"wd-table-row elementor-repeater-item-3598077\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-09f26bf\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>Productos no utilizados<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-2442421\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>Se aplicar\u00e1n gastos de devoluci\u00f3n<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t<tr class=\"wd-table-row elementor-repeater-item-5feb3b9\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-bc5e9a1\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>Producto usado<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-337c6da\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>No se admiten devoluciones<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t<\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2aa1fd0 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"2aa1fd0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f96b4de fluentform-widget-submit-button-custom elementor-widget elementor-widget-fluent-form-widget\" data-id=\"f96b4de\" data-element_type=\"widget\" data-widget_type=\"fluent-form-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n            <div class=\"fluentform-widget-wrapper fluentform-widget-align-default\">\n\n            \n            <div class='fluentform ff-default fluentform_wrapper_3 ffs_default_wrap'><form data-form_id=\"3\" id=\"fluentform_3\" class=\"frm-fluent-form fluent_form_3 ff-el-form-top ff_form_instance_3_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_3_1\" method=\"POST\" action=\"\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Solicitud de devoluci\u00f3n<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='4999' \/><input type=\"hidden\" id=\"_fluentform_3_fluentformnonce\" name=\"_fluentform_3_fluentformnonce\" value=\"bc00d2665e\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/es\/wp-json\/wp\/v2\/pages\/4999\" \/><div data-name=\"welcome_screen-3_1\" class=\"ff-el-group ff-el-section-break  ff_center\" ><h3 class='ff-el-section-title'>Solicitud de devoluci\u00f3n<\/h3><div class='ff-section_break_desk'><p>Para enviar su solicitud de devoluci\u00f3n, haga clic a continuaci\u00f3n para rellenar el formulario.<\/p><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_input_text' aria-label=\"Su nombre\">Su nombre<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" placeholder=\"ej: John Doe\" data-name=\"input_text\" id=\"ff_3_input_text\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_email' aria-label=\"Correo electr\u00f3nico\">Correo electr\u00f3nico<\/label><div class=\"ff-el-tooltip\" data-content=\"Please provide the email address associated with your order.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_3_email\" class=\"ff-el-form-control\" placeholder=\"Direcci\u00f3n de correo electr\u00f3nico\" data-name=\"email\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_numeric-field' aria-label=\"N\u00famero de pedido\">N\u00famero de pedido<\/label><div class=\"ff-el-tooltip\" data-content=\"You can find your order number in your confirmation email.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><input type=\"number\" name=\"numeric-field\" id=\"ff_3_numeric-field\" class=\"ff-el-form-control\" placeholder=\"Ejemplo: 51234\" data-name=\"numeric-field\" inputmode=\"numeric\" step=\"any\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  aria-label=\"Motivo de la devoluci\u00f3n\">Motivo de la devoluci\u00f3n<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"Return_Reason_ea120e11b469489b1776669b87b57ae4\"><input  type=\"radio\" name=\"Return_Reason\" data-name=\"Return_Reason\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"No longer needed\"  id='Return_Reason_ea120e11b469489b1776669b87b57ae4' aria-label='Ya no es necesario' aria-invalid='false' aria-required=\"true\"> <span>Ya no es necesario<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"Return_Reason_d212bb463ccd516d874b663c05869c15\"><input  type=\"radio\" name=\"Return_Reason\" data-name=\"Return_Reason\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Damaged \/ Malfunction\"  id='Return_Reason_d212bb463ccd516d874b663c05869c15' aria-label='Da\u00f1ado \/ Mal funcionamiento' aria-invalid='false' aria-required=\"true\"> <span>Da\u00f1ado \/ Mal funcionamiento<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"Return_Reason_af11760433246ab3c4e2ff7ffdf8709d\"><input  type=\"radio\" name=\"Return_Reason\" data-name=\"Return_Reason\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Wrong Item Sent\"  id='Return_Reason_af11760433246ab3c4e2ff7ffdf8709d' aria-label='Env\u00edo err\u00f3neo' aria-invalid='false' aria-required=\"true\"> <span>Env\u00edo err\u00f3neo<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"Return_Reason_aa67bf7385c879c44d3ac496244745e1\"><input  type=\"radio\" name=\"Return_Reason\" data-name=\"Return_Reason\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Accidental Order\"  id='Return_Reason_aa67bf7385c879c44d3ac496244745e1' aria-label='Orden accidental' aria-invalid='false' aria-required=\"true\"> <span>Orden accidental<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"Return_Reason_bd9fa315a261a8c634024b1d33a69d68\"><input  type=\"radio\" name=\"Return_Reason\" data-name=\"Return_Reason\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Other\"  id='Return_Reason_bd9fa315a261a8c634024b1d33a69d68' aria-label='Otros' aria-invalid='false' aria-required=\"true\"> <span>Otros<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  aria-label=\"Seleccione el estado del producto:\">Seleccione el estado del producto:<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_b64eacf60235c57a80b9fa8c08596289\"><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Used\"  id='input_radio_b64eacf60235c57a80b9fa8c08596289' aria-label='Usado' aria-invalid='false' aria-required=\"true\"> <span>Usado<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_684ef1ffd823ad15a52db5753239ef2b\"><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Unused\"  id='input_radio_684ef1ffd823ad15a52db5753239ef2b' aria-label='No utilizado' aria-invalid='false' aria-required=\"true\"> <span>No utilizado<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_0cfa8335299f5c1992ab97a4503914b8\"><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Damaged\"  id='input_radio_0cfa8335299f5c1992ab97a4503914b8' aria-label='Da\u00f1ado' aria-invalid='false' aria-required=\"true\"> <span>Da\u00f1ado<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  aria-label=\"Seleccione el estado del paquete:\">Seleccione el estado del paquete:<\/label><div class=\"ff-el-tooltip\" data-content=\"We kindly request that you send clear photos and a short video of the product and its original packaging to info@broxtal.com, as these are required to proceed with your return request.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_2_136cc6a70b8a9be7ed416158272db15f\"><input  type=\"radio\" name=\"input_radio_2\" data-name=\"input_radio_2\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Opened\"  id='input_radio_2_136cc6a70b8a9be7ed416158272db15f' aria-label='Abierto' aria-invalid='false' aria-required=\"true\"> <span>Abierto<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_2_acec2cf16dc00f900651fa86e52b2356\"><input  type=\"radio\" name=\"input_radio_2\" data-name=\"input_radio_2\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Not opened\"  id='input_radio_2_acec2cf16dc00f900651fa86e52b2356' aria-label='No abierto' aria-invalid='false' aria-required=\"true\"> <span>No abierto<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_description' aria-label=\"Escriba su solicitud\">Escriba su solicitud<\/label><div class=\"ff-el-tooltip\" data-content=\"Please provide details about your query. A ticket will be opened for you to follow up on the return request. Check your email for updates.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><textarea aria-invalid=\"false\" aria-required=\"false\" name=\"description\" id=\"ff_3_description\" class=\"ff-el-form-control\" placeholder=\"Su consulta\" rows=\"3\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\" >Enviar<\/button><\/div>\t\t<div id=\"cf-turnstile-fluent-3815545817\"\r\n\t\tclass=\"cf-turnstile\" data-callback=\"turnstileFluentCallback\"\t\tdata-sitekey=\"0x4AAAAAACFEEF0ezGtO9HU7\"\r\n\t\tdata-theme=\"light\"\r\n\t\tdata-language=\"auto\"\r\n\t\tdata-size=\"normal\"\r\n\t\tdata-retry=\"auto\" data-retry-interval=\"1000\"\r\n\t\tdata-refresh-expired=\"auto\"\r\n\t\tdata-action=\"fluent-form-3\"\r\n\t\t\t\tdata-appearance=\"always\"><\/div>\r\n\t\t\t\t<style>.fluentform .ff-btn-submit { pointer-events: none; opacity: 0.5; }<\/style>\r\n\t\t\t<script>document.addEventListener(\"DOMContentLoaded\", function() { setTimeout(function(){ var e=document.getElementById(\"cf-turnstile-fluent-3815545817\"); e&&!e.innerHTML.trim()&&(turnstile.remove(\"#cf-turnstile-fluent-3815545817\"), turnstile.render(\"#cf-turnstile-fluent-3815545817\", {sitekey:\"0x4AAAAAACFEEF0ezGtO9HU7\"})); }, 100); });<\/script>\r\n\t\t\t<br class=\"cf-turnstile-br cf-turnstile-br-fluent-3815545817\">\r\n\t\t\t\t<style>#cf-turnstile-fluent-3815545817 { margin-left: -15px; }<\/style>\r\n\t\t<\/fieldset><input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form><div id='fluentform_3_errors' class='ff-errors-in-stack ff_form_instance_3_1 ff-form-loading_errors ff_form_instance_3_1_errors'><\/div><\/div>        <script type=\"text\/javascript\">\n            window.fluent_form_ff_form_instance_3_1 = {\"id\":\"3\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_3_1\",\"form_id_selector\":\"fluentform_3\",\"rules\":{\"input_text\":{\"required\":{\"value\":true,\"message\":\"Este campo es obligatorio\",\"global\":true,\"global_message\":\"This field is required\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"Este campo es obligatorio\",\"global\":true,\"global_message\":\"This field is required\"},\"email\":{\"value\":true,\"message\":\"Este campo debe contener un correo electr\\u00f3nico v\\u00e1lido\",\"global\":true,\"global_message\":\"This field must contain a valid email\"}},\"numeric-field\":{\"required\":{\"value\":true,\"message\":\"Este campo es obligatorio\",\"global_message\":\"This field is required\",\"global\":true},\"numeric\":{\"value\":true,\"message\":\"Este campo debe contener valor num\\u00e9rico\",\"global_message\":\"This field must contain numeric value\",\"global\":true},\"min\":{\"value\":\"\",\"message\":\"La validaci\\u00f3n falla por el valor m\\u00ednimo\",\"global_message\":\"Validation fails for minimum value\",\"global\":true},\"max\":{\"value\":\"\",\"message\":\"La validaci\\u00f3n falla por el valor m\\u00e1ximo\",\"global_message\":\"Validation fails for maximum value\",\"global\":true},\"digits\":{\"value\":\"\",\"message\":\"La validaci\\u00f3n falla por d\\u00edgitos limitados\",\"global_message\":\"Validation fails for limited digits\",\"global\":true}},\"Return_Reason\":{\"required\":{\"value\":true,\"message\":\"Este campo es obligatorio\",\"global_message\":\"This field is required\",\"global\":true}},\"input_radio\":{\"required\":{\"value\":true,\"message\":\"Este campo es obligatorio\",\"global_message\":\"This field is required\",\"global\":true}},\"input_radio_2\":{\"required\":{\"value\":true,\"message\":\"Este campo es obligatorio\",\"global_message\":\"This field is required\",\"global\":true}},\"image-upload\":{\"required\":{\"value\":true,\"message\":\"Este campo es obligatorio\",\"global_message\":\"This field is required\",\"global\":true},\"max_file_size\":{\"value\":52428800,\"_valueFrom\":\"MB\",\"message\":\"La validaci\\u00f3n falla por el tama\\u00f1o m\\u00e1ximo de archivo\",\"global_message\":\"Validation fails for maximum file size\",\"global\":true},\"max_file_count\":{\"value\":\"5\",\"message\":\"La validaci\\u00f3n falla para el recuento m\\u00e1ximo de archivos\",\"global_message\":\"Validation fails for maximum file count\",\"global\":true},\"allowed_image_types\":{\"value\":[\"jpg|jpeg\",\"png\",\"gif\"],\"message\":\"Los tipos de imagen permitidos no coinciden\",\"global_message\":\"Allowed image types does not match\",\"global\":true}},\"description\":{\"required\":{\"value\":false,\"message\":\"Este campo es obligatorio\",\"global\":true,\"global_message\":\"This field is required\"}}},\"debounce_time\":300};\n                    <\/script>\n                    <\/div>\n\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92352fe elementor-widget elementor-widget-wd_text_block\" data-id=\"92352fe\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center\">\n\t\t\t\n\t\t\t<p><strong>Recibir\u00e1 las instrucciones de devoluci\u00f3n por correo electr\u00f3nico en un plazo de 1 a 3 d\u00edas tras solicitar la devoluci\u00f3n.<\/strong><\/p>\n<p style=\"text-align: left;\"><strong>Proceso de intercambio:<\/strong> Cuando se ponga en contacto con nosotros, especifique si prefiere un reembolso o un cambio. Los cambios est\u00e1n sujetos a la disponibilidad del art\u00edculo.<\/p>\n<p style=\"text-align: left;\"><strong>Consideraciones especiales:<\/strong><\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Direcci\u00f3n incorrecta:<\/strong> Los art\u00edculos no entregados debido a que la direcci\u00f3n facilitada por el cliente es incorrecta no tienen derecho a reembolso.<\/li>\n<li><strong>Art\u00edculos usados:<\/strong> En general, los art\u00edculos usados no pueden devolverse a menos que est\u00e9n defectuosos.<\/li>\n<\/ul>\n<p style=\"text-align: left;\"><strong>Env\u00edo para devoluciones:<\/strong><\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Embalaje:<\/strong> Aseg\u00farese de que los art\u00edculos est\u00e1n bien embalados.<\/li>\n<li><strong>M\u00e9todo de env\u00edo:<\/strong> Una vez que haya rellenado el formulario de devoluci\u00f3n o se haya puesto en contacto con nosotros, le enviaremos por correo electr\u00f3nico instrucciones detalladas para la devoluci\u00f3n.<\/li>\n<\/ul>\n<p style=\"text-align: left;\"><strong>Su responsabilidad:<\/strong> Si se produce alguna de las siguientes situaciones, es su responsabilidad solucionarla y no podemos ofrecerle un reembolso:<\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Direcci\u00f3n incorrecta:<\/strong> Si se cometi\u00f3 un error en la direcci\u00f3n en el momento de la compra, no nos hacemos responsables de los pedidos no recibidos debido a este error.<\/li>\n<li><strong>Productos usados:<\/strong> Los productos usados no pueden devolverse. Sin embargo, puede ponerse en contacto con nosotros para preguntar si su producto usado re\u00fane los requisitos para un reembolso parcial.<\/li>\n<\/ul>\n<p style=\"text-align: center;\"><strong>Aviso importante:<\/strong> Si ha recibido un producto defectuoso, es fundamental que nos env\u00ede un correo electr\u00f3nico a info@broxtal.com o rellene el formulario de nuestro sitio web antes de devolver el pedido. Le ayudaremos con el proceso de devoluci\u00f3n y le ayudaremos a encontrar una soluci\u00f3n adecuada.<\/p>\n<p style=\"text-align: center;\"><strong>Nota:<\/strong> Si su pedido no fue adquirido a trav\u00e9s de broxtal.com, se aplicar\u00e1 la pol\u00edtica de devoluciones de la tienda donde adquiri\u00f3 el producto.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52b1011 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"52b1011\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61a2e74 elementor-widget__width-auto wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"61a2e74\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Preguntas frecuentes<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-830a3d6 elementor-widget elementor-widget-wd_accordion\" data-id=\"830a3d6\" data-element_type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-border-off\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active text-left wd-opener-pos-right\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfIniciar una devoluci\u00f3n?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Para iniciar una devoluci\u00f3n, p\u00f3ngase en contacto con nosotros para solicitar una autorizaci\u00f3n de devoluci\u00f3n. A continuaci\u00f3n, le proporcionaremos instrucciones detalladas sobre c\u00f3mo proceder con el proceso de devoluci\u00f3n.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfQu\u00e9 ocurre si recibo un art\u00edculo defectuoso, da\u00f1ado o incorrecto?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Si recibe un art\u00edculo defectuoso, da\u00f1ado o incorrecto, p\u00f3ngase en contacto con nosotros inmediatamente para que podamos ayudarle a resolver el problema lo antes posible.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfCu\u00e1ndo recibir\u00e9 el reembolso?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Los reembolsos se procesan normalmente en un plazo de 5 a 7 d\u00edas laborables tras la recepci\u00f3n del art\u00edculo devuelto. El reembolso se abonar\u00e1 a su m\u00e9todo de pago original.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"3\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfPuedo cambiar un art\u00edculo en lugar de devolverlo para que me devuelvan el dinero?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Aceptamos cambios de art\u00edculos que est\u00e9n nuevos y sin usar. Para iniciar un cambio, p\u00f3ngase en contacto con nosotros.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"4\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfPuedo cambiar la direcci\u00f3n de entrega despu\u00e9s de hacer el pedido?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Si necesita cambiar la direcci\u00f3n de entrega, puede hacerlo antes de que se env\u00ede el pedido. P\u00f3ngase en contacto inmediatamente con nuestro servicio de atenci\u00f3n al cliente para solicitar cualquier cambio.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"5\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfCu\u00e1l es el plazo de devoluci\u00f3n de mi compra?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Para poder optar a una devoluci\u00f3n, debe iniciar el proceso en los 14 d\u00edas siguientes a la recepci\u00f3n del art\u00edculo.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"6\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfDe cu\u00e1nto tiempo dispongo para devolver un art\u00edculo?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Una vez recibidas las instrucciones de devoluci\u00f3n, dispondr\u00e1 de 7 d\u00edas para devolver el art\u00edculo. Por ejemplo, si se pone en contacto con nosotros 10 d\u00edas despu\u00e9s de la entrega, dispondr\u00e1 de 7 d\u00edas m\u00e1s para devolver el art\u00edculo.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"7\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfQu\u00e9 debo hacer si mi art\u00edculo est\u00e1 da\u00f1ado o defectuoso?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"7\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Si su art\u00edculo est\u00e1 da\u00f1ado o defectuoso, puede devolverlo gratuitamente. P\u00f3ngase en contacto con nuestro equipo de asistencia para obtener ayuda.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"8\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfPuedo devolver un producto usado?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"8\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Tenga en cuenta que los productos usados no pueden devolverse.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"9\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfPuedo anular, cambiar o modificar mi pedido una vez realizado?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"9\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Lamentablemente, una vez procesado el pedido, no es posible realizar cancelaciones, cambios o modificaciones. Todas las ventas son definitivas. Sentimos las molestias que esto pueda causar.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7b7520 e-con-full  wd-sticky-container-top wd-sticky-offset-150 elementor-hidden-tablet elementor-hidden-mobile wd-section-disabled e-flex e-con e-child\" data-id=\"e7b7520\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-92134fe e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"92134fe\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e378a12 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"e378a12\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-small text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-m\">\u00bfNecesita ayuda?<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9173c5c elementor-widget elementor-widget-wd_list\" data-id=\"9173c5c\" data-element_type=\"widget\" data-widget_type=\"wd_list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"wd-list color-scheme-custom wd-fontsize-xs wd-list-type-icon wd-list-style-default wd-justify-left\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-b7e03af\">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/phone.svg\" title=\"tel\u00e9fono.svg\" width=\"32\" height=\"32\">\t\t\t\t\t\n\t\t\t\t\t<span class=\"list-content\">\n\t\t\t\t\t\t+44 7418 353225\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a  href=\"#\" class=\"wd-fill\" aria-label=\"Enlace al elemento de la lista\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-c05932f\">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/email.svg\" title=\"email.svg\" width=\"32\" height=\"32\">\t\t\t\t\t\n\t\t\t\t\t<span class=\"list-content\">\n\t\t\t\t\t\tCorreo electr\u00f3nico: info@broxtal.com\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a  href=\"#\" class=\"wd-fill\" aria-label=\"Enlace al elemento de la lista\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-6013c3c\">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/irpywe7Byh0ilTnIOW0b-3.svg\" title=\"irpywe7Byh0ilTnIOW0b-3.svg\" width=\"32\" height=\"32\">\t\t\t\t\t\n\t\t\t\t\t<span class=\"list-content\">\n\t\t\t\t\t\tP\u00e1gina de contacto\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a  href=\"\/contact\" class=\"wd-fill\" aria-label=\"Enlace al elemento de la lista\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refunds\u200b Thank you for choosing Broxtal. We aim to provide the best experience, but we understand that returns<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4999","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/broxtal.com\/es\/wp-json\/wp\/v2\/pages\/4999","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/broxtal.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/broxtal.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/broxtal.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/broxtal.com\/es\/wp-json\/wp\/v2\/comments?post=4999"}],"version-history":[{"count":6,"href":"https:\/\/broxtal.com\/es\/wp-json\/wp\/v2\/pages\/4999\/revisions"}],"predecessor-version":[{"id":38739,"href":"https:\/\/broxtal.com\/es\/wp-json\/wp\/v2\/pages\/4999\/revisions\/38739"}],"wp:attachment":[{"href":"https:\/\/broxtal.com\/es\/wp-json\/wp\/v2\/media?parent=4999"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}