{"id":4999,"date":"2022-06-27T16:09:00","date_gmt":"2022-06-27T15:09:00","guid":{"rendered":"https:\/\/uk.brotsy.com\/?page_id=4999"},"modified":"2025-11-27T12:00:51","modified_gmt":"2025-11-27T12:00:51","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/broxtal.com\/it\/refund-policy\/","title":{"rendered":"Politica di restituzione e rimborso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4999\" class=\"elementor elementor-4999\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95b7c06 wd-section-disabled e-flex e-con-boxed e-con e-parent\" data-id=\"95b7c06\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0db2e15 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"0db2e15\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ef6490e e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"ef6490e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fc1f13 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"1fc1f13\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Restituzioni e rimborsi<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title set-cont-mb-s reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Grazie per aver scelto Broxtal. Il nostro obiettivo \u00e8 quello di offrire la migliore esperienza possibile, ma siamo consapevoli che a volte i resi possono essere necessari. Per rendere il processo il pi\u00f9 semplice e privo di stress possibile, vi invitiamo a consultare la nostra politica di restituzione qui di seguito per tutti i dettagli.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac5e749 elementor-widget__width-initial elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"ac5e749\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"400\" height=\"229\" src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/ee.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/ee.png 400w, https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/ee-150x86.png 150w, https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/ee-60x34.png 60w, https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/ee-110x63.png 110w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a64a6c0 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"a64a6c0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-818e611 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"818e611\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Passi di ritorno<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-829c1b4 wd-section-disabled e-flex e-con-boxed e-con e-child\" data-id=\"829c1b4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54a57ca elementor-widget__width-auto elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"54a57ca\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-left\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/small-items.svg\" title=\"piccoli-oggetti.svg\" width=\"32\" height=\"32\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80c29aa elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"80c29aa\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p>Per tutti i prodotti<span style=\"font-size: 18px; color: var(--wd-title-color); text-align: var(--text-align);\"><\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6858a0 wd-section-disabled e-flex e-con-boxed e-con e-child\" data-id=\"d6858a0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c279f52 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"c279f52\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d5325b8 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"d5325b8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-664d40e elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"664d40e\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<ol>\n<li>Inviare il modulo di reso entro 14 giorni dalla consegna.<\/li>\n<\/ol>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b603500 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"b603500\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/delivery-img-icon-1.svg\" title=\"consegna-img-icona-1.svg\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62f8dd6 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"62f8dd6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79e5095 elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"79e5095\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>2. Caricare una foto e seguire le istruzioni fornite.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a1c58a elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"4a1c58a\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/delivery-img-icon-2.svg\" title=\"consegna-img-icona-2.svg\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dffe69d e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"dffe69d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2e0f797 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"2e0f797\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5608b34 elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"5608b34\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>3. Imballare nuovamente i prodotti e spedirli all'indirizzo di restituzione.<\/p>\n<p>\u00a0<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dc3320 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"7dc3320\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/delivery-img-icon-4.svg\" title=\"consegna-img-icona-4.svg\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1762427 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"1762427\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bc5966 elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"5bc5966\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>4. Attendere la conferma di restituzione e il rimborso (3 - 5 giorni).<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16f712b elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"16f712b\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/delivery-img-icon-3.svg\" title=\"consegna-img-icona-3.svg\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c407211 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"c407211\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Politica di restituzione<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9184e68 elementor-widget elementor-widget-wd_text_block\" data-id=\"9184e68\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<ul><li><p><strong>Periodo di tempo:<\/strong> I resi devono essere avviati entro<strong> 14 giorni<\/strong> dalla data di consegna.<\/p><\/li><li><p><strong>Scadenza della richiesta di restituzione:<\/strong> Dovete contattarci entro <strong>14 giorni<\/strong> dal ricevimento dell'articolo per avviare una restituzione.<\/p><\/li><li><p><strong>Termine ultimo per la spedizione del reso:<\/strong> Una volta fornite le istruzioni per la restituzione, \u00e8 necessario spedire l'articolo entro <strong>7 giorni<\/strong>.<\/p><\/li><li><p><strong>Condizioni degli articoli:<\/strong> Gli articoli devono essere in originale, <strong>non aperto, non utilizzato<\/strong> condizione con tutti i cartellini e l'imballaggio intatto.<\/p><\/li><li><p><strong>Articoli non restituibili:<\/strong> Alcuni articoli, come gli accessori per i prodotti per la cura del bambino, i prodotti personalizzati o gli articoli sensibili all'igiene, non possono essere restituiti.<\/p><\/li><li><p><strong>Restituzione del rimorso del cliente:<\/strong> Se cambiate idea, siete <strong>spese di spedizione per la restituzione<\/strong>, che sar\u00e0 dettagliato alla richiesta di restituzione.<\/p><\/li><li><p class=\"p1\"><strong>Richieste di restituzione prima della consegna<\/strong><\/p><p class=\"p1\">Le richieste di reso non possono essere elaborate quando l'ordine \u00e8 ancora in transito. I clienti devono attendere che il pacco sia stato consegnato e ricevuto prima di richiedere un reso.<\/p><p class=\"p1\">Se il pacco \u00e8 ancora in viaggio, si prega di lasciarlo arrivare prima - una volta consegnato, \u00e8 possibile contattarci entro 14 giorni per avviare una restituzione.<\/p><\/li><li><p><strong>Articoli difettosi o non corretti:<\/strong> Se il prodotto non \u00e8 corretto, \u00e8 stato danneggiato dal corriere o \u00e8 difettoso in qualsiasi modo, non ci sar\u00e0 alcun costo per la restituzione.<\/p><ul><li><strong>Azione immediata:<\/strong> Contattateci immediatamente se il vostro articolo \u00e8 difettoso o non corretto.<\/li><li><strong>Prova richiesta:<\/strong> Si prega di fornire prove fotografiche per accelerare il processo.<\/li><\/ul><\/li><\/ul><blockquote><p style=\"text-align: center;\">Per avviare una restituzione, o se avete problemi ad effettuarla entro il termine di 14 giorni, contattateci all'indirizzo info@broxtal.com o compilate il modulo sottostante.<\/p><\/blockquote>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f2812d wd-section-disabled e-flex e-con-boxed e-con e-child\" data-id=\"3f2812d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a4ed201 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"a4ed201\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08d1e52 elementor-widget__width-initial elementor-widget elementor-widget-wd_table\" data-id=\"08d1e52\" data-element_type=\"widget\" data-widget_type=\"wd_table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-el-table-wrap wd-reset-all-last\">\n\t\t\t<table class=\"wd-el-table\">\n\t\t\t\t\n\t\t\t\t<tbody class=\"text-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr class=\"wd-table-row elementor-repeater-item-093b87d\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<th class=\"wd-table-cell elementor-repeater-item-272f569\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>14 giorni di restituzione<\/p>\t\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-2f21002\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t<tr class=\"wd-table-row elementor-repeater-item-f6b9726\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-180b141\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>Difettoso, danneggiato \/ difettoso<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-c13cbe7\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>LIBERO<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t<tr class=\"wd-table-row elementor-repeater-item-3598077\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-09f26bf\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>Prodotti non utilizzati<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-2442421\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>Verranno applicate le spese di spedizione per il reso<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t<tr class=\"wd-table-row elementor-repeater-item-5feb3b9\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-bc5e9a1\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>Prodotto usato<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"wd-table-cell elementor-repeater-item-337c6da\" colspan=\"1\" rowspan=\"1\">\n\t\t\t\t\t\t\t<p>Non \u00e8 consentita la restituzione<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t<\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2aa1fd0 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"2aa1fd0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f96b4de fluentform-widget-submit-button-custom elementor-widget elementor-widget-fluent-form-widget\" data-id=\"f96b4de\" data-element_type=\"widget\" data-widget_type=\"fluent-form-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n            <div class=\"fluentform-widget-wrapper fluentform-widget-align-default\">\n\n            \n            <div class='fluentform ff-default fluentform_wrapper_3 ffs_default_wrap'><form data-form_id=\"3\" id=\"fluentform_3\" class=\"frm-fluent-form fluent_form_3 ff-el-form-top ff_form_instance_3_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_3_1\" method=\"POST\" action=\"\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Richiesta di restituzione<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='4999' \/><input type=\"hidden\" id=\"_fluentform_3_fluentformnonce\" name=\"_fluentform_3_fluentformnonce\" value=\"0b40d2c92e\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/it\/wp-json\/wp\/v2\/pages\/4999\" \/><div data-name=\"welcome_screen-3_1\" class=\"ff-el-group ff-el-section-break  ff_center\" ><h3 class='ff-el-section-title'>Richiesta di restituzione<\/h3><div class='ff-section_break_desk'><p>Per inviare la richiesta di restituzione, fare clic qui sotto per compilare il modulo.<\/p><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_input_text' aria-label=\"Il tuo nome\">Il tuo nome<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" placeholder=\"es: John Doe\" data-name=\"input_text\" id=\"ff_3_input_text\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_email' aria-label=\"Email\">Email<\/label><div class=\"ff-el-tooltip\" data-content=\"Please provide the email address associated with your order.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_3_email\" class=\"ff-el-form-control\" placeholder=\"Indirizzo e-mail\" data-name=\"email\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_numeric-field' aria-label=\"Numero d&#039;ordine\">Numero d'ordine<\/label><div class=\"ff-el-tooltip\" data-content=\"You can find your order number in your confirmation email.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><input type=\"number\" name=\"numeric-field\" id=\"ff_3_numeric-field\" class=\"ff-el-form-control\" placeholder=\"Esempio: 51234\" data-name=\"numeric-field\" inputmode=\"numeric\" step=\"any\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  aria-label=\"Motivo della restituzione\">Motivo della restituzione<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"Return_Reason_842e480e1850338dea801f954f3cb687\"><input  type=\"radio\" name=\"Return_Reason\" data-name=\"Return_Reason\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"No longer needed\"  id='Return_Reason_842e480e1850338dea801f954f3cb687' aria-label='Non pi\u00f9 necessario' aria-invalid='false' aria-required=\"true\"> <span>Non pi\u00f9 necessario<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"Return_Reason_b9a87a2a71ac86fc7caa3ec9988d0b86\"><input  type=\"radio\" name=\"Return_Reason\" data-name=\"Return_Reason\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Damaged \/ Malfunction\"  id='Return_Reason_b9a87a2a71ac86fc7caa3ec9988d0b86' aria-label='Danneggiato \/ Malfunzionamento' aria-invalid='false' aria-required=\"true\"> <span>Danneggiato \/ Malfunzionamento<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"Return_Reason_57763ccc529d534e9d42496700c1bb0e\"><input  type=\"radio\" name=\"Return_Reason\" data-name=\"Return_Reason\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Wrong Item Sent\"  id='Return_Reason_57763ccc529d534e9d42496700c1bb0e' aria-label='Invio di un articolo sbagliato' aria-invalid='false' aria-required=\"true\"> <span>Invio di un articolo sbagliato<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"Return_Reason_b644f4ae18d7dfd1d20c336a7bbc62cc\"><input  type=\"radio\" name=\"Return_Reason\" data-name=\"Return_Reason\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Accidental Order\"  id='Return_Reason_b644f4ae18d7dfd1d20c336a7bbc62cc' aria-label='Ordine accidentale' aria-invalid='false' aria-required=\"true\"> <span>Ordine accidentale<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"Return_Reason_95e0135a38e2cca6a9dcdcb758ad4fdd\"><input  type=\"radio\" name=\"Return_Reason\" data-name=\"Return_Reason\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Other\"  id='Return_Reason_95e0135a38e2cca6a9dcdcb758ad4fdd' aria-label='Altro' aria-invalid='false' aria-required=\"true\"> <span>Altro<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  aria-label=\"Selezionare la condizione del prodotto:\">Selezionare la condizione del prodotto:<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_146aa27b38a6201ecaca7af4b614272b\"><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Used\"  id='input_radio_146aa27b38a6201ecaca7af4b614272b' aria-label='Usato' aria-invalid='false' aria-required=\"true\"> <span>Usato<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_0a1576ad295dca2285661b30ecbba084\"><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Unused\"  id='input_radio_0a1576ad295dca2285661b30ecbba084' aria-label='Non utilizzato' aria-invalid='false' aria-required=\"true\"> <span>Non utilizzato<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_f1d8f8c3b34b62418c8afdeef1c8d386\"><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Damaged\"  id='input_radio_f1d8f8c3b34b62418c8afdeef1c8d386' aria-label='Danneggiato' aria-invalid='false' aria-required=\"true\"> <span>Danneggiato<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  aria-label=\"Selezionare le condizioni del pacco:\">Selezionare le condizioni del pacco:<\/label><div class=\"ff-el-tooltip\" data-content=\"We kindly request that you send clear photos and a short video of the product and its original packaging to info@broxtal.com, as these are required to proceed with your return request.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_2_49084bcd6e1b71b4a9502c21d62673f4\"><input  type=\"radio\" name=\"input_radio_2\" data-name=\"input_radio_2\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Opened\"  id='input_radio_2_49084bcd6e1b71b4a9502c21d62673f4' aria-label='Aperto' aria-invalid='false' aria-required=\"true\"> <span>Aperto<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_2_e23cf5ac88b958e16bb437bd66f4f383\"><input  type=\"radio\" name=\"input_radio_2\" data-name=\"input_radio_2\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Not opened\"  id='input_radio_2_e23cf5ac88b958e16bb437bd66f4f383' aria-label='Non aperto' aria-invalid='false' aria-required=\"true\"> <span>Non aperto<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_description' aria-label=\"Scrivi la tua richiesta\">Scrivi la tua richiesta<\/label><div class=\"ff-el-tooltip\" data-content=\"Please provide details about your query. A ticket will be opened for you to follow up on the return request. Check your email for updates.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><textarea aria-invalid=\"false\" aria-required=\"false\" name=\"description\" id=\"ff_3_description\" class=\"ff-el-form-control\" placeholder=\"La vostra domanda\" rows=\"3\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\" >Invia<\/button><\/div>\t\t<div id=\"cf-turnstile-fluent-128380492\"\r\n\t\tclass=\"cf-turnstile\" data-callback=\"turnstileFluentCallback\"\t\tdata-sitekey=\"0x4AAAAAACFEEF0ezGtO9HU7\"\r\n\t\tdata-theme=\"light\"\r\n\t\tdata-language=\"auto\"\r\n\t\tdata-size=\"normal\"\r\n\t\tdata-retry=\"auto\" data-retry-interval=\"1000\"\r\n\t\tdata-refresh-expired=\"auto\"\r\n\t\tdata-action=\"fluent-form-3\"\r\n\t\t\t\tdata-appearance=\"always\"><\/div>\r\n\t\t\t\t<style>.fluentform .ff-btn-submit { pointer-events: none; opacity: 0.5; }<\/style>\r\n\t\t\t<script>document.addEventListener(\"DOMContentLoaded\", function() { setTimeout(function(){ var e=document.getElementById(\"cf-turnstile-fluent-128380492\"); e&&!e.innerHTML.trim()&&(turnstile.remove(\"#cf-turnstile-fluent-128380492\"), turnstile.render(\"#cf-turnstile-fluent-128380492\", {sitekey:\"0x4AAAAAACFEEF0ezGtO9HU7\"})); }, 100); });<\/script>\r\n\t\t\t<br class=\"cf-turnstile-br cf-turnstile-br-fluent-128380492\">\r\n\t\t\t\t<style>#cf-turnstile-fluent-128380492 { margin-left: -15px; }<\/style>\r\n\t\t<\/fieldset><input type=\"hidden\" name=\"trp-form-language\" value=\"it\"\/><\/form><div id='fluentform_3_errors' class='ff-errors-in-stack ff_form_instance_3_1 ff-form-loading_errors ff_form_instance_3_1_errors'><\/div><\/div>        <script type=\"text\/javascript\">\n            window.fluent_form_ff_form_instance_3_1 = {\"id\":\"3\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_3_1\",\"form_id_selector\":\"fluentform_3\",\"rules\":{\"input_text\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global\":true,\"global_message\":\"This field must contain a valid email\"}},\"numeric-field\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true},\"numeric\":{\"value\":true,\"message\":\"This field must contain numeric value\",\"global_message\":\"This field must contain numeric value\",\"global\":true},\"min\":{\"value\":\"\",\"message\":\"Validation fails for minimum value\",\"global_message\":\"Validation fails for minimum value\",\"global\":true},\"max\":{\"value\":\"\",\"message\":\"Validation fails for maximum value\",\"global_message\":\"Validation fails for maximum value\",\"global\":true},\"digits\":{\"value\":\"\",\"message\":\"Validation fails for limited digits\",\"global_message\":\"Validation fails for limited digits\",\"global\":true}},\"Return_Reason\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"input_radio\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"input_radio_2\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"image-upload\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true},\"max_file_size\":{\"value\":52428800,\"_valueFrom\":\"MB\",\"message\":\"Validation fails for maximum file size\",\"global_message\":\"Validation fails for maximum file size\",\"global\":true},\"max_file_count\":{\"value\":\"5\",\"message\":\"Validation fails for maximum file count\",\"global_message\":\"Validation fails for maximum file count\",\"global\":true},\"allowed_image_types\":{\"value\":[\"jpg|jpeg\",\"png\",\"gif\"],\"message\":\"Allowed image types does not match\",\"global_message\":\"Allowed image types does not match\",\"global\":true}},\"description\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}}},\"debounce_time\":300};\n                    <\/script>\n                    <\/div>\n\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92352fe elementor-widget elementor-widget-wd_text_block\" data-id=\"92352fe\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center\">\n\t\t\t\n\t\t\t<p><strong>Riceverete le istruzioni per la restituzione via e-mail entro 1-3 giorni dalla richiesta di restituzione.<\/strong><\/p>\n<p style=\"text-align: left;\"><strong>Processo di scambio:<\/strong> Quando ci contattate, specificate se preferite un rimborso o un cambio. I cambi sono soggetti alla disponibilit\u00e0 dell'articolo.<\/p>\n<p style=\"text-align: left;\"><strong>Considerazioni speciali:<\/strong><\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Indirizzo non corretto:<\/strong> Gli articoli non consegnati a causa di un indirizzo errato fornito dal cliente non sono rimborsabili.<\/li>\n<li><strong>Articoli usati:<\/strong> In generale, gli articoli usati non possono essere restituiti a meno che non siano difettosi.<\/li>\n<\/ul>\n<p style=\"text-align: left;\"><strong>Spedizione per i resi:<\/strong><\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Imballaggio:<\/strong> Assicuratevi che gli articoli siano imballati in modo sicuro.<\/li>\n<li><strong>Metodo di spedizione:<\/strong> Le istruzioni dettagliate per la restituzione vi saranno inviate via e-mail dopo aver compilato il modulo di restituzione o averci contattato.<\/li>\n<\/ul>\n<p style=\"text-align: left;\"><strong>La vostra responsabilit\u00e0:<\/strong> Se si verifica una delle seguenti situazioni, \u00e8 responsabilit\u00e0 dell'utente affrontarle e non possiamo offrire un rimborso:<\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Indirizzo fornito in modo errato:<\/strong> Se \u00e8 stato commesso un errore nell'indirizzo al momento dell'acquisto, non siamo responsabili per gli ordini non ricevuti a causa di questo errore.<\/li>\n<li><strong>Prodotti usati:<\/strong> I prodotti usati non possono essere restituiti. Tuttavia, \u00e8 possibile contattarci per sapere se il prodotto usato \u00e8 idoneo per un rimborso parziale.<\/li>\n<\/ul>\n<p style=\"text-align: center;\"><strong>Avviso importante:<\/strong> Se avete ricevuto un prodotto difettoso, \u00e8 fondamentale inviarci un'e-mail a info@broxtal.com o compilare il modulo sul nostro sito web prima di restituire l'ordine. Vi assisteremo nel processo di restituzione e vi aiuteremo a trovare una soluzione adeguata.<\/p>\n<p style=\"text-align: center;\"><strong>Nota:<\/strong> Se l'ordine non \u00e8 stato acquistato tramite broxtal.com, si applicher\u00e0 la politica di restituzione del negozio in cui \u00e8 stato acquistato il prodotto.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52b1011 e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"52b1011\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61a2e74 elementor-widget__width-auto wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"61a2e74\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Domande frequenti<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-830a3d6 elementor-widget elementor-widget-wd_accordion\" data-id=\"830a3d6\" data-element_type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-border-off\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active text-left wd-opener-pos-right\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tPer avviare una restituzione?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Per avviare una restituzione, contattateci per richiedere un'autorizzazione alla restituzione. Vi forniremo istruzioni dettagliate su come procedere con il processo di restituzione.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tCosa succede se ricevo un articolo difettoso, danneggiato o non corretto?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Se si riceve un articolo difettoso, danneggiato o non corretto, si prega di contattarci immediatamente in modo da poter risolvere il problema tempestivamente.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tQuando ricever\u00f2 il rimborso?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>I rimborsi vengono generalmente elaborati entro 5-7 giorni lavorativi dalla ricezione dell'articolo restituito. Il rimborso verr\u00e0 riaccreditato sul metodo di pagamento originale.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"3\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tPosso cambiare un articolo invece di restituirlo per un rimborso?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Accettiamo scambi per articoli nuovi e non utilizzati. Per avviare uno scambio, contattateci.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"4\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tPosso modificare l'indirizzo di consegna dopo aver effettuato l'ordine?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Se \u00e8 necessario modificare l'indirizzo di consegna, \u00e8 possibile farlo prima che l'ordine venga spedito. Si prega di contattare immediatamente il nostro servizio clienti per richiedere eventuali modifiche.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"5\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tQuali sono i tempi di restituzione per il mio acquisto?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Per poter effettuare un reso, \u00e8 necessario avviare la procedura entro 14 giorni dalla ricezione dell'articolo.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"6\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tQuanto tempo ho a disposizione per restituire un articolo?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Una volta fornite le istruzioni per la restituzione, avete 7 giorni di tempo per rispedire l'articolo. Ad esempio, se ci contattate 10 giorni dopo la consegna, avrete altri 7 giorni per restituire l'articolo.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"7\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tCosa devo fare se il mio articolo \u00e8 danneggiato o difettoso?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"7\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Se l'articolo \u00e8 danneggiato o difettoso, \u00e8 possibile restituirlo gratuitamente. Contattate il nostro team di assistenza per ricevere assistenza.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"8\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tPosso restituire un prodotto usato?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"8\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Si prega di notare che i prodotti usati non possono essere restituiti.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title text-left wd-opener-pos-right\" data-accordion-index=\"9\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tPosso cancellare, cambiare o modificare il mio ordine dopo che \u00e8 stato effettuato?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"9\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Purtroppo, una volta che l'ordine \u00e8 stato elaborato, non \u00e8 possibile effettuare cancellazioni, cambiamenti o modifiche. Tutte le vendite sono definitive. Ci scusiamo per gli eventuali disagi che ci\u00f2 pu\u00f2 causare.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7b7520 e-con-full  wd-sticky-container-top wd-sticky-offset-150 elementor-hidden-tablet elementor-hidden-mobile wd-section-disabled e-flex e-con e-child\" data-id=\"e7b7520\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-92134fe e-con-full wd-section-disabled e-flex e-con e-child\" data-id=\"92134fe\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e378a12 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"e378a12\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-small text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-m\">Avete bisogno di aiuto?<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9173c5c elementor-widget elementor-widget-wd_list\" data-id=\"9173c5c\" data-element_type=\"widget\" data-widget_type=\"wd_list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"wd-list color-scheme-custom wd-fontsize-xs wd-list-type-icon wd-list-style-default wd-justify-left\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-b7e03af\">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/phone.svg\" title=\"telefono.svg\" width=\"32\" height=\"32\">\t\t\t\t\t\n\t\t\t\t\t<span class=\"list-content\">\n\t\t\t\t\t\t+44 7418 353225\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a  href=\"#\" class=\"wd-fill\" aria-label=\"Collegamento all&#039;articolo dell&#039;elenco\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-c05932f\">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/email.svg\" title=\"email.svg\" width=\"32\" height=\"32\">\t\t\t\t\t\n\t\t\t\t\t<span class=\"list-content\">\n\t\t\t\t\t\tEmail: info@broxtal.com\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a  href=\"#\" class=\"wd-fill\" aria-label=\"Collegamento all&#039;articolo dell&#039;elenco\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-6013c3c\">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/broxtal.com\/wp-content\/uploads\/2024\/12\/irpywe7Byh0ilTnIOW0b-3.svg\" title=\"irpywe7Byh0ilTnIOW0b-3.svg\" width=\"32\" height=\"32\">\t\t\t\t\t\n\t\t\t\t\t<span class=\"list-content\">\n\t\t\t\t\t\tPagina di contatto\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a  href=\"\/contact\" class=\"wd-fill\" aria-label=\"Collegamento all&#039;articolo dell&#039;elenco\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refunds\u200b Thank you for choosing Broxtal. We aim to provide the best experience, but we understand that returns<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4999","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/broxtal.com\/it\/wp-json\/wp\/v2\/pages\/4999","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/broxtal.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/broxtal.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/broxtal.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/broxtal.com\/it\/wp-json\/wp\/v2\/comments?post=4999"}],"version-history":[{"count":6,"href":"https:\/\/broxtal.com\/it\/wp-json\/wp\/v2\/pages\/4999\/revisions"}],"predecessor-version":[{"id":38739,"href":"https:\/\/broxtal.com\/it\/wp-json\/wp\/v2\/pages\/4999\/revisions\/38739"}],"wp:attachment":[{"href":"https:\/\/broxtal.com\/it\/wp-json\/wp\/v2\/media?parent=4999"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}